Notion + 365agents: your AI's knowledge base lives in Notion

365agents connects natively to Notion via OAuth. Your AI agent reads from your Notion knowledge base during calls — SOPs, FAQs, product docs — and captures call notes back into the right Notion database.

Written By Rick Garcia

Last updated 15 days ago

365agents connects natively to Notion via OAuth. Your AI agent reads from your Notion knowledge base during calls — SOPs, FAQs, product documentation, pricing, policies — and writes call notes, lead records, or issue summaries back into the right Notion database after the call.

For teams where Notion is the single source of truth, this turns your AI agent into a natural extension of your existing documentation.

What this makes possible

  • Knowledge base reads — AI answers from your Notion pages

  • Database writes — calls create entries in your CRM-style Notion databases (leads, support tickets, follow-ups)

  • Live documentation — when your team updates a Notion page, the AI's answers update immediately

  • Template-driven capture — new leads, tickets, or tasks land as Notion pages from your templates

  • Team collaboration — your team and the AI both working from the same Notion content

How a real call flows

  1. Caller asks about a policy or product detail

  2. AI looks up the answer from the relevant Notion page

  3. AI answers accurately from the source of truth

  4. Call ends; AI writes a summary entry to your Notion CRM-style database

  5. Your team sees the new entry in their Notion dashboard

How to connect

  1. Admin dashboard → Integrations → Notion

  2. "Connect" and authorize the Notion workspace and specific pages/databases

  3. Map read permissions (knowledge pages) and write permissions (databases)

  4. Configure templates for AI-generated entries

  5. Test with a call

Who this is for

  • Startups and small teams running operations out of Notion

  • Agencies with client docs in Notion

  • Teams where Notion replaced traditional CRMs

  • Any business where the knowledge base is in Notion and should stay that way

Related

Get started

Book a demo — we'll connect Notion and map your knowledge base during onboarding.