What to expect during identity verification

We've tried to make identity verification as quick and painless as possible. Most people finish in about 2 minutes. Here's what you'll see.

Step 1: You'll get a link

When it's time to verify, we'll show you a button in your dashboard. Click it and a secure verification window opens. You can complete the whole thing on your computer, or we'll send a link to your phone if you'd rather use your mobile camera (which usually takes better photos).

Step 2: You choose your document

You'll pick one government-issued photo ID to use. Options usually include:

• Driver's license

• State or provincial ID card

• Passport

• National ID card (outside the U.S.)

If you're in the United States, a driver's license is the fastest option for most people.

Step 3: You take photos of your ID

You'll be asked to capture the front of your ID, and for most documents, the back too. The camera guides you through it — you'll see a frame on the screen and it'll auto-capture when the image is clear.

Step 4: You take a quick selfie

You'll take a short selfie so that Stripe's verification technology can confirm that the ID belongs to you. It's a few seconds of looking at the camera. You don't need to do anything fancy — just make sure you're well-lit and your face is fully visible.

Step 5: That's it

The verification usually completes in a few seconds. Most of the time, you'll see a "Verified" confirmation almost immediately. In a small number of cases, a human reviewer at Stripe takes another look — if that happens, verification usually finishes within a few hours.

What happens after you verify

• Your account is marked verified in our dashboard

• We submit your identity information to the mobile carrier registry, which is the next step before your AI agent can start sending calls and texts

• You don't need to do it again unless your business details change substantially

How long it's good for

Your verification is persistent. You won't be asked to re-verify unless you change your legal business name, change ownership, or add a new business entity to the account.