Documents you can use to verify your identity

For most of the world, Stripe Identity accepts any valid government-issued photo ID. Here's a quick guide to which one to pick.

What counts as an acceptable document

• Must be government-issued — school IDs, work badges, and library cards don't count

• Must have your photo on it

• Must not be expired

• Must be the original — no photocopies or printed screenshots

• Must be undamaged — no tears, faded corners, or missing pieces

Best choices in the United States

• Driver's license — the fastest and most common option. Works in every state.

• State ID card — works the same way as a driver's license.

• U.S. Passport — works well, but requires only the photo page

• Passport card — works, though rarely used

Best choices outside the United States

Stripe Identity supports government-issued IDs from over 100 countries. Most customers use:

• National ID card (for most European, Asian, and Latin American countries)

• Driver's license

• Passport

What won't work

• Military IDs

• Firearms licenses

• Employer-issued IDs (even for government employees)

• Temporary paper IDs (the kind you get while waiting for the real one)

• Any ID where the photo is unclear, faded, or damaged

A note about the name on your ID

The name on the ID must match the name on your 365 Agents account. Before you start verification, go to your account settings and confirm your name looks right. If there's a mismatch — a middle name, an initial, a marriage name change — fix it in your account settings first. This is the #1 reason verifications fail on the first try.