Copper + 365agents: Google Workspace–native CRM, now with voice

365agents connects natively to Copper via OAuth. Every call creates or updates a Copper People record, logs transcripts and recordings, and keeps your Google-Workspace-native CRM in sync with your voice channel.

Written By Rick Garcia

Last updated 15 days ago

365agents connects natively to Copper via OAuth. Copper is the CRM built for Google Workspace — it lives inside Gmail and Google Calendar, and now your AI voice agent does too. Every call creates or updates a Copper People record, logs the transcript and recording as an Activity, and keeps your Copper pipeline in sync with the voice channel.

What this makes possible

  • Activity logging on every call — shows up in Copper's timeline for the right Person or Company

  • Auto-create People from unknown callers with captured info

  • Opportunity progression — pipeline stages advance based on qualification outcomes

  • Custom field population — any AI-captured data writes to your Copper custom fields

  • Google Workspace sync — because Copper integrates natively with Gmail and Google Calendar, the call, the email follow-up, and the booked meeting all tie together in Copper's view

How a real call flows

  • Caller: "I was referred by [a customer]."

  • AI identifies the referral source, qualifies, books a follow-up

  • Copper People record created or matched

  • Opportunity created with the referral attribution

  • Activity logged with transcript

  • Google Calendar event appears on the right person's calendar, Copper links it to the Opportunity

How to connect

  1. Admin dashboard → Integrations → Copper

  2. "Connect" and sign in with your Google Workspace account

  3. Authorize Copper CRM access

  4. Map AI fields to Copper People and Opportunity fields

  5. Test with a live call

Who this is for

  • Google Workspace-native businesses

  • Agencies and consultancies that live in Gmail

  • B2B teams that chose Copper specifically for the Google-native experience

  • SMBs wanting a lightweight CRM that doesn't require leaving Gmail

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Get started

Book a demo — we'll connect Copper during onboarding.