Yelp + 365agents: AI voice follow-up on Yelp inquiries and review responses
365agents connects natively to Yelp via OAuth. Yelp lead inquiries trigger immediate AI callbacks; review-related calls are routed with full context from your Yelp profile.
Written By Rick Garcia
Last updated 15 days ago
365agents connects natively to Yelp via OAuth. Yelp inquiries — from the "Request a Quote" flow, the Yelp for Business Messenger, or direct calls generated from your listing — are handled or followed up on by your AI agent with appropriate context. Review responses and customer complaint calls route with full history.
What this makes possible
- Request-a-Quote follow-up — Yelp quote requests trigger an AI callback within minutes
- Yelp Messenger handling — inbound Yelp messages handled or routed by the AI
- Lead-source attribution — calls originating from your Yelp listing tagged for lead-source reporting
- Review context — if a caller references a negative review, the AI sees the context
- Rating-aware escalation — dissatisfied callers routed differently than routine inquiries
How a real flow works
- Prospect requests a quote via your Yelp listing
- Within minutes, AI calls them at the phone they provided
- Opens with context: "Hi, I'm the AI receptionist for [business] — you requested a quote for [service] on Yelp"
- AI qualifies and books an estimate or service visit
- Lead tagged in CRM with "Yelp" as the source
How to connect
- Admin dashboard → Integrations → Yelp
- "Connect" with your Yelp for Business account
- Authorize message and lead access
- Configure callback timing and scripts
- Test with a live lead
Who this is for
- Local service businesses with active Yelp presence (home services, restaurants, healthcare, beauty)
- Any business where Yelp is a meaningful lead source
- Review-driven industries where fast follow-up wins business
Related
Get started
Book a demo — we'll connect Yelp during onboarding.