Stripe + 365agents: take phone payments securely without exposing card data
365agents connects natively to Stripe via OAuth. Your AI agent collects phone payments via PCI-compliant DTMF masking or tokenized links — cards tokenize in Stripe before they ever touch a recording.
Written By Rick Garcia
Last updated 15 days ago
365agents connects natively to Stripe via OAuth. Your AI agent collects payments on the phone — deposits, balances, renewals, emergency-service fees — using PCI-compliant DTMF masking or tokenized payment links. Card data is tokenized in Stripe before it ever enters a call recording, transcript, or your own systems.
For businesses that already run billing through Stripe, this brings your voice channel inside your existing payment stack.
What this makes possible
•PCI-compliant phone payments — DTMF masking keeps card numbers out of recordings
•Tokenized payment links alternative — AI sends a secure Stripe checkout link via text during the call
•Customer matching — caller matched to existing Stripe customer record when phone number matches
•Subscription management — AI can trigger new subscriptions, pause, resume, or upgrade
•Receipt email automatically sent via Stripe's standard receipt flow
•Refund routing — refund requests captured by the AI and routed to your team with full payment context
How a real call flows
•Customer calls to pay an outstanding balance
•AI confirms the amount from Stripe, asks how they'd like to pay
•Option A: DTMF — AI asks the caller to enter their card on the keypad; tones go directly to Stripe, never enter the call recording
•Option B: Link — AI sends a Stripe checkout link by text; customer completes payment on a secure page
•Stripe processes the payment, sends a receipt, updates the customer's balance in your records
•AI confirms the payment success on the call
How to connect
•Admin dashboard → Integrations → Stripe
•"Connect" with your Stripe account
•Authorize the payment scope (read customer data, create payment intents, send checkout links)
•Configure DTMF masking or tokenized-link preference per call type
•Test with a call
Who this is for
•Any business already running payments through Stripe
•Subscription businesses collecting renewals over the phone
•Service businesses with deposit collection
•Healthcare and professional services collecting balances
Related
•Can an AI take payments over the phone?
Get started
Book a demo — we'll connect Stripe and walk through the PCI-compliant payment flow during onboarding.