Gmail + 365agents: send automated email follow-ups after every call

365agents connects natively to Gmail via OAuth. Your AI agent sends confirmation emails, meeting invites, quote summaries, and post-call follow-ups — from your Gmail account, in your voice.

Written By Rick Garcia

Last updated 15 days ago

365agents connects natively to Gmail via OAuth. Your AI agent sends follow-up emails after calls — appointment confirmations, meeting invites, quote summaries, next-steps messages — from your Gmail account. Emails arrive from your real address, sent through your real sending reputation, and show up in your Sent folder like anything else you've sent.

What this makes possible

  • Post-call confirmations — appointment booked, quote requested, question answered — all delivered by email within seconds of hangup

  • Meeting invites — standard Google Calendar invites generated and sent from your account

  • Templated quote or proposal emails — the AI fills in the caller's specific info and sends

  • Internal team notifications — CS alerts, new-lead notifications, urgent-call heads-ups

  • Sent-folder visibility — your team can see every email the AI sent, just like emails you send yourself

How a real call flows

  • AI handles a call and books a demo

  • AI sends a confirmation email from your Gmail with the meeting details and a calendar invite

  • AI also sends an internal email to your sales rep with a transcript link and pre-demo context

  • All three emails visible in the respective Gmail accounts, threaded correctly

How to connect

  • Admin dashboard → Integrations → Gmail

  • "Connect" and sign in with the Gmail or Google Workspace account the AI should send from

  • Authorize the send-email scope

  • Configure from-address, signature, and email templates

  • Test with a call

Who this is for

  • Every business on Google Workspace

  • Anyone using Gmail for business email

  • Teams that want email follow-ups sent from real addresses, not "no-reply"

Related

Get started

Book a demo — we'll connect Gmail during onboarding and configure your follow-up templates.