WooCommerce + 365agents: AI voice support for your WordPress store

365agents connects natively to WooCommerce via OAuth. Your AI agent answers order status, checks stock, processes returns, and updates customer records directly in your WooCommerce store.

Written By Rick Garcia

Last updated 15 days ago

365agents connects natively to WooCommerce via OAuth. Your AI agent handles the high-volume support call types for your WooCommerce store — order status, stock checks, return intake, shipping questions — backed by real-time WooCommerce data.

What this makes possible

  • Order status lookup — real tracking info from WooCommerce

  • Product stock checks — live inventory lookup from the store

  • Customer matching — known phone numbers tie to existing WooCommerce customers

  • Order history visibility — AI sees the customer's full purchase history during the call

  • Return / exchange intake — captures details, routes to CS with full order context

  • Coupon / discount code inquiries — answered from the store's active promotions

How a real call flows

  1. Customer calls: "Is the blue medium hoodie back in stock?"

  2. AI checks live WooCommerce inventory

  3. AI: "Yes, we just got 12 back in stock this morning. Would you like to order one?"

  4. Depending on your setup, AI either takes the order directly or sends a checkout link

How to connect

  • Admin dashboard → Integrations → WooCommerce

  • "Connect" with your WordPress site URL and WooCommerce API keys

  • Authorize read access to orders, products, customers; write access as appropriate

  • Test with a call

Who this is for

  • WordPress-based e-commerce businesses

  • Specialty retailers running on WooCommerce

  • Subscription-box and membership sites using WooCommerce Memberships

Related

Get started

Book a demo — we'll connect WooCommerce during onboarding.