Acuity Scheduling + 365agents: phone bookings straight to your Acuity calendar

365agents connects natively to Acuity Scheduling via OAuth. Your AI agent picks the right appointment type, checks real availability, collects intake fields, and books — directly into Acuity.

Written By Rick Garcia

Last updated 15 days ago

365agents connects natively to Acuity Scheduling via OAuth. When a caller asks to book, your AI agent matches their request to the correct Acuity appointment type, checks live availability, captures any intake fields you've configured, and writes the booking directly into Acuity.

What this makes possible

  • Correct appointment type automatically — 30-min, 60-min, specific services — matched by what the caller describes

  • Real-time availability pulled from your Acuity calendar, respecting scheduling rules and padding

  • Intake form field capture — the AI collects the answers to any custom questions you have on your Acuity booking form

  • Multi-provider / multi-location — Acuity's calendars for different staff or locations are all respected

  • Payment at booking — if your Acuity flow requires deposit or full payment, the AI can route through a compliant payment flow (or capture the info for your team to process)

How a real call flows

  • Caller: "I want to book a 90-minute massage."

  • AI identifies the 90-min service in Acuity, checks availability

  • AI proposes times; caller picks one

  • AI asks any required intake questions from the Acuity form

  • AI writes the appointment to Acuity — Acuity sends its standard confirmation

How to connect

  • Admin dashboard → Integrations → Acuity Scheduling

  • "Connect," sign in with your Acuity credentials

  • Authorize calendar and appointment type access

  • Map intake questions to the agent's conversation

  • Test with a call

Who this is for

  • Solo practitioners (massage, bodywork, personal training, coaching, counseling) running on Acuity

  • Multi-staff studios (salons, spas, fitness)

  • Consultants and service providers who bill by appointment

  • Any business that has moved from paper scheduling to Acuity and wants phone callers handled the same way

Related

Get started

Book a demo — we'll connect Acuity during onboarding and test it with a real call.